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Whether you need guidance choosing patio furniture or have a question about your order, we are happy to help.
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Frequently Asked Questions
How long does shipping take for furniture orders?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days within the Continental U.S. (excludes AK/HI). Larger pieces like outdoor dining sets and leather sofas may require additional coordination for delivery scheduling.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment's progress directly through the carrier's website.
What is your return policy for furniture?
We want you to love your new furniture. If something is not quite right, please contact us within 30 days of delivery to start a return or exchange. Items must be in their original condition and packaging.
What if my furniture arrives damaged?
Please inspect all items upon delivery and photograph any damage right away. Contact our team within 48 hours and we will arrange a replacement or resolution as quickly as possible.
What materials are your outdoor furniture pieces made from?
Our patio and outdoor dining collections are crafted from weather-resistant materials designed for long-term outdoor use. Each product page details the specific materials, finishes, and care recommendations for that piece.
Can I see dimensions and specifications before purchasing?
Every product listing includes detailed dimensions, weight, material composition, and assembly information. If you need measurements not shown on the page, our team is happy to look them up for you.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team replies to every inquiry within one business day so you are never left waiting.
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Quality You Can Trust
Owned and operated by Orvessaglobal, every sofa, table, and chandelier is selected with care and durability in mind.
Free Shipping
Enjoy free shipping on most orders within the Continental U.S., with no order minimum required.
